This policy explains how Tech-Wood Designs Ltd uses personal information given to them by potential customers who make an enquiry or place an order with the company.
Who are we:
Tech-Wood Designs Ltd,
Unit B, Hill Farm,
Castle Acre Road,
What Type of Information do we hold ?
Tech-Wood Designs Ltd does not ask for any information unnecessarily. The type of information we may hold can include a person's name, postal and or delivery address, email address and or contact telephone number.
How do we use this information ?
Tech-Wood Designs Ltd stores information in the form of customers records that are used to maintain a relationship with each individual customer for the duration of processing an enquiry or completing and collection or delivery of the order.
Who has access to your information ?
Tech-Wood Designs Ltd will not sell or rent your personal information to third parties. We will not share your information with third parties for any marketing purposes. We will share your information with third parties only for the purpose of shipping your completed order. When this is undertaken only the most relevant information is shared to complete the task and those third parties are bound to maintain security and confidentiality and not to sell or hire personal information.
When you place an order with Tech-Wood Designs Ltd your payment is processed using a secure third party payment processor.
If you have any questions about secure payments please email: email@example.com
How do we store any information held ?
Tech-Wood Designs Ltd stores customers personal information on an encrypted hard drive which is also password protected.
How long do we store any information held ?
Tech-Wood designs Ltd will only store personal information provided by the customer for the duration of completing and successful collection or confirmed delivery of the order, at which time all personal information is deleted from our system, with the exception of name and address on copies of invoices which are stored electronically on an encrypted hard drive which is password protected for the purpose of auditing the companies accounts and held for the period as specified by HMRC.
Information relating to enquires which do not develop into the placement of an order, will only be held for 5 working days from the last exchange of information relating to the enquiry, at which point all information is deleted from our system.
Under the new General Data Protection Regulation 2018 ( GDPR ) individuals are granted the right to make requests for copies of the information an organisation holds on them.
Requests for information held by Tech-Wood Designs Ltd can be made by contacting firstname.lastname@example.org
Tech-Wood Designs Ltd does not use tracking cookies of any type on this website.